We offer an Exchange or Gift Card on Sale styles and an Exchange, Gift Card or Refund on Full price styles purchased online or in store and returned to either our Online Warehouse or Retail Store within 30 days of receiving. To view our full returns policy, please:

Our 3 step Return Process can be located via our Return Policy page. If you do not wish to purchase a Return Label online under Step 2, you are also welcome to purchase one directly at the post office.

You can access the Return Portal to log your return and purchase your Return Label via our Return Policy page.

All returns are at the cost of the customer. However, on exchanges, Lorna Jane will cover the cost to ship the exchanged style to you. If you have a concern with your product please reach out to our Customer Care team via Live Chat for support prior to returning. Lorna Jane does not take any responsibility for returns lost in transit so please use a trackable postage service.

All returns are at the cost of the customer. However, on exchanges, Lorna Jane will cover the cost to ship the exchanged style to you. If you have a concern with your product please reach out to our Customer Care team via Live Chat for support prior to returning. Lorna Jane does not take any responsibility for returns lost in transit so please use a trackable postage service.

All returns are at the cost of the customer. However, on exchanges, Lorna Jane will cover the cost to ship the exchanged style to you. If you have a concern with your product please reach out to our Customer Care team via Live Chat for support prior to returning. Lorna Jane does not take any responsibility for returns lost in transit so please use a trackable postage service.

All returns are at the cost of the customer. However, on exchanges, Lorna Jane will cover the cost to ship the exchanged style to you. If you have a concern with your product please reach out to our Customer Care team via Live Chat for support prior to returning. Lorna Jane does not take any responsibility for returns lost in transit so please use a trackable postage service.