LORNA JANE OFFERS

TERMS AND CONDITIONS

This page sets out the Terms and Conditions of Lorna Jane Promotions provided by Lorna Jane Pty Ltd. These Terms and Conditions are intended to protect you and Lorna Jane Pty Ltd; and are applicable to you as the Customer. If you do not understand the below Terms & Conditions, or if you have any questions, please reach out to Customer Care via Live Chat for support.
 

PROMOTIONAL OFFERS

All promotional offers offered via SMS, email, post or by a Lorna Jane Team Member, as authorised by Lorna Jane Pty Ltd, are subject to the below conditions. Proof of receipt of promotion must be provided to a Lorna Jane Team Member in store within the validity dates. Any and/or all codes required for redemption when shopping online at www.lornajane.nz must be entered at the cart stage online prior to proceeding to payment. If you fail to provide proof of promotion in a Lorna Jane retail store or to enter your promotion code prior to checkout at www.lornajane.nz the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.

Shop our promotional offers.  

PERMANENT PROMOTION EXCLUSIONS

The following products are excluded from all promotional offers: Never Give Up Slouchy Gym Tank (062485_), Charity Love Tote Bag (A042457_, A022256_), Guppy Friends Wash Bag (LA347_) and all parkrun licensed products (092480_).
 

Personalised Offers

For full terms and conditions, please click here.
 

App Exclusive Promotions

For full terms and conditions, please click here.
 

In-Store Promotions

For full terms and conditions, please click here.
 

Partnership, Corporate and Affiliate Promotions

Please refer to company website for all terms and conditions.
 


Conditions apply. Valid online only at lornajane.nz from 19/11/2024 while stocks last. Promotion valid on selected Lotus Muscle Tanks (LB0379_BLK, _W, _CRM, _FRN, _POL, _WOB) only. $40 price applied at cart when product has been added in addition to any secondary product. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid online only at lornajane.nz from [4:00pm NZDT] 15/11/2024 while stocks last. Discount off original price. Promotion valid on selected Amy Legging styles in Black colour (LB0404_BLK, LB0403_BLK, LB0402_BLK, LB0401_BLK, 072475_BLK, LB0429_BLK, LB0384_BLK) only. Exclusions apply. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer is not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid in-store and online at lornajane.nz from 12/11/2024 until 02/12/2024 while stocks last. Discount off original price. Promotion valid on styles found on /black-friday/event only. Exclusions apply. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer is not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid in-store and online at lornajane.nz from 05/11/2024 until 06/01/2025 while stocks last. Promotion valid on Liberty Ankle Biter Leggings (LB0490_) found at /collection/liberty only. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid online at lornajane.nz from 05/11/2024 to 23/12/2024 while stocks last. Promotion valid on selected Lotus Leggings (3/4 length, 7/8 length, Ankle Biter & Full Length styles) found at /offers/limited-promotion only. Exclusions apply. Discount applied at cart when two (2) or more styles have been added. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid online and in-store at lornajane.nz from 05/11/2024 while stocks last. Promotion valid on Lotus Ankle Biter Leggings (LB0235_BLK ) only. Discount applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid in-store and online at lornajane.nz from 22/10/2024 while stocks last. Promotion valid on LB0400_BLK only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid online only at lornajane.nz from 14/10/2024 until 06/01/2025 while stocks last. Promotion valid on selected full price Amy Maximum Support Sports Bras found at /offers/flash-promotion only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid online only at lornajane.nz from 14/10/2024 until 06/01/2025 while stocks last. Promotion valid on selected full price Amy Maximum Support Sports Bras (LB0205_W, LB0205_BISC, LB0205_ALMOND, LB0205_CRM) only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid in-store and online at lornajane.nz from 03/10/2024 until 03/12/2024 while stocks last. A combination of 1 (one) t-shirt and 1 (one) short must be purchased in the same transaction for promotion to apply. Price applied at cart. Promotion valid on 092459_ICGRN, 092460_SWPK, 092461_LTE, 092462_STN, 092463_ICGRN, 092464_SWPK, 092465_LTE, 092466_STN only. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice. 
 

SALE

Available on selected items only, and while stocks last. Sale items may be available in full price Lorna Jane Retail stores and online at lornajane.nz. No further discounts apply unless specified otherwise. All minimum spend offers are available on full price merchandise only. Not in conjunction with any other offer. Sale prices are as marked. Lorna Jane has the right to end or extend offer periods, without notice. Styles and colours may vary between store and online.
 

NEW TO SALE MARKDOWNS

Available on selected items only, online at lornajane.nz/sale/new-to-sale while stocks last. Sale items may be available in full price Lorna Jane Retail stores and online at lornajane.nz. All minimum spend offers are available on full price merchandise only. No further discounts apply unless specified otherwise. Not in conjunction with any other offer or Active Elite Account. Sale prices are as marked. Lorna Jane has the right to extend offer periods, without notice. Styles and colours may vary between store and online.
 

FINAL SALE

Item(s) marked with a Final Sale tag must be returned to our Online Warehouse to be eligible for a Lorna Jane Gift Card. No change of mind exchanges or refunds on Final Sale.
 

EXPIRED OFFERS




Conditions apply. Valid online at lornajane.nz from 16/10/2024 until 18/11/2024 while stocks last.  Promotion valid on LJ Basics Rib Tank (082413_) only. $50 price applied at cart when product has been added in addition to any secondary product. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid in selected outlet stores and online at lornajane.nz from 29/10/2024 until 11/11/2024 while stocks last. Promotion valid on selected styles found at /offers/exclusive-sale only. Discount off original price. Prices as marked. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid in-store and online at lornajane.nz from 08/11/2024 until 11/11/2024 while stocks last. Discount off original price. Promotion valid on selected full price styles only. Exclusions apply. Offer excludes promotional, sale and outlet items, plus selected styles listed here. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer is not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid online only at lornajane.nz from 14/10/2024 until 04/11/2024 while stocks last. Promotion valid on selected full price crew socks (A062478_, A062461_, A032460_) only. Exclusions apply. $35 price applied at cart when two (2) sock pairs have been added in addition to a third product. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.   
 
Conditions apply. Valid in-store and online at lornajane.nz from 11/10/2024 until 3/11/2024 while stocks last.  Promotion valid on selected Full Length and Anter Biter Lotus Leggings found at /offers/limited-sale only. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.   
 
Conditions apply. Valid in-store and online at lornajane.nz from 17/09/2024 until 04/11/2024 while stocks last. Promotion valid on LB0490 only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid in-store and online at lornajane.nz from 17/09/2024 until 04/11/2024 while stocks last. Promotion valid on LB0491 only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid in-store and online at lornajane.nz from 14/10/2024 until 04/11/2024 while stocks last. Promotion valid on selected full price Flashdance Pants (LB0134_) only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid in-store and online at lornajane.nz from 14/10/2024 until 04/11/2024 while stocks last. Promotion valid on selected full price Flashdance Shorts and Flashdance Cheeky Shorts (LB0260_, 092324_, 012450_, LB0458_) only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid online and in-store at lornajane.nz from 23/10/2024 to 04/11/2024 while stocks last. Promotion valid on Lotus Ankle Biter Leggings (LB0235_BLK ) and Lotus Classic Ankle Biter Leggings (LB0446_BLK) only. Discount applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 
Conditions apply. Valid online at lornajane.nz from 25/09/2024 until 01/11/2024 while stocks last. Promotion valid on A022450_BLK, A022461_PETAL, A032352_HIKCH, A032420_PORC, A052380_DGR, A062460_BLK, A062475_GREMUL, A092473_LIMTD , A092473_N ENR,A102187_W,A102249_FRN, A102257_CLEM, A1120114_W, A112363_LUXGRN, A122262_CHILLI, A122290_NEUTRL, LA0130_W, LA0339_TUTUPK only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 

Take a Further 20% off Selected Outlet

Expired

Conditions apply. Valid in-store and online at lornajane.nz from 02/10/2024 until 28/10/2024 while stocks last. Promotion valid on sale products found on /sale/flash-offer only. Discount off previously marked price. Price applied at cart when code TAF20 is entered. Offer is not in conjunction with any other offer or under an Active Elite account. It cannot be added after the order has been placed and the confirmation email has been sent. Not valid when purchasing gift cards. Lorna Jane has the right to end or extend offer periods, without notice.  
 

$60 Lotus Ankle Biter Leggings

Expired

Conditions apply. Valid in-store and online at lornajane.nz from 11/10/2024 until 21/10/2024 while stocks last.  Promotion valid on selected Lotus Anter Biter Leggings (LB0235_BLK and LB0446_BLK) only. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.   
 

$75 Selected Bike Shorts

Expired

Conditions apply. Valid in-store and online at lornajane.nz from 14/10/2024 until 21/10/2024. Promotion valid on selected bike shorts featured on the promotional page /Offers/promotional_offer. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 

$80 Amy Maximum Sports Bras

Expired

Conditions apply. Valid in-store and online at lornajane.nz from 05/10/2024 until 14/10/2025 while stocks last. Promotion valid on 062258_WOBMPR, LB0205_ALMOND, LB0205_BISC, LB0205_BLK, LB0205_W, 092152_TITAN, 102195_TITAN, LB0205_TITAN only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 

2 for $35 Reflective Sport Crew Socks With Any Purchase  

Expired

Conditions apply. Valid in-store and online at lornajane.nz from 08/10/2024 until 14/10/2024 while stocks last.  Promotion valid on select full price Crew Socks (A062461) only. $35 price applied at cart when 2 (two) sock pairs have been added in addition to third product. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.   
 

$70 Lotus Leggings

Expired

Conditions apply. Valid in-store and online at lornajane.nz from 08/10/2024 until 14/10/2024 while stocks last. Promotion valid on full price Black Lotus Ankle Biter Leggings (LB0235_BLK) only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 

$90 Flashdance Pants

Expired

Conditions apply. Valid in-store and online at lornajane.nz from 09/10/2024 until 14/10/2024 while stocks last. Promotion valid on full price Black and French Navy Flashdance Pants (LB0134_FRN, LB0134_BLK) only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
 

$60 Flashdance Shorts

Expired

Conditions apply. Valid in-store and online at lornajane.nz from 10/10/2024 until 14/10/2024 while stocks last. Promotion valid on LB0260_BLK and 092324_BLK only. Exclusions apply. Price applied on product page and at cart. Offer cannot be redeemed after the order has been placed and the confirmation email has been sent. Offer not in conjunction with any other offer or Active Elite account. Not valid when purchasing gift cards. No substitutions. Lorna Jane has the right to end or extend offer periods, without notice.
   

ONGOING AND MISCELLANEOUS PROMOTIONS

Ambassador Program

To become an Active Elite member and receive the benefits from our Ambassador Program, you must currently be working as a fitness industry professional. Lorna Jane reserves the right to ask for further identification that the customer is currently working in the fitness industry. The benefits of this program including the discount, is for personal use only and cannot be shared with another person or business. A shared benefit or discount will result in the removal from this program.

Once approved for the program, an Active Elite affiliation will be attached to the approved customer account. When that account is connected to a transaction pre purchase, the discount will automatically apply to the corresponding transaction. There is no discount code required. The discount can be redeemed online at www.lornajane.com. The discount is valid on Full Price product only and cannot be used in conjunction with any other offer. Lorna Jane has the right to end or extend offer periods, without notice.

If there are changes to the details of the approved customer account where the Active Elite affiliation is attached, please connect with Customer Care via Live Chat to update these details for you, All Active Elite members must be opted into our marketing emails. If you have opted out at any stage, this will result in the removal from this program.

 

ACTIVE WAREHOUSE SALES - ONLINE AND EXTERNAL LOCATIONS

Warehouse sale prices are available at selected event locations on the date specified on marketing collateral only.
 

Conditions of Entry

1. No passouts. If you choose to exit the sale you will be required to line up again before entering. 2. Maximum of 20 items per person. 3. No holds or hoarding items for excessive periods of time. 4. Anyone displaying inappropriate behaviour will be asked to exit the sale. (e.g. arguments, aggressive behaviour) 5. Bag check: as a condition of entry, you will be requested to present any bags, parcels, containers, etc before entering. Conditions of Sale 1. No credits, exchanges or returns are available on Lorna Jane warehouse ‘final sale’ product for change of mind unless an item is deemed to contain a fault. 2. Products identified as faulty, defective or marked in any way– depending whether the issue is major or minor – will be provided a refund, exchange or credit for any goods returned within a reasonable timeframe from sale upon proof of purchase. 3. Please choose carefully as items are sold in ‘as is’ condition and some items may contain imperfections and defects. Faulty, defective or marked product which has been identified for your attention by a written notice displayed with the product (including samples and seconds), the respective fault/defect/mark will not be considered when determining whether or not the product is faulty. 4. Lorna Jane reserves the right to determine whether a product is deemed to be faulty, defect or marked and will conduct a production and quality check. 5. Prices are not negotiable based on the condition of an item. 6. Fitting rooms are available to ensure you can choose the correct size. 7. Please refer to the prices on pink signs displayed in each area. 8. New arrival full price stock may get misplaced during the event into the sale stock area. Please note this will not be included in the advertised warehouse sale prices. We do not take liability for misplacement. 9. Gift cards are NOT accepted. 10. Eftpos and cash payment methods available. No amex or diners. 11. No sale is eligible for active living rewards points. Please contact Customer Care via Live Chat at www.lornajane.nz for more information.